Terms & Conditions

All products are SOLD AS SEEN. Refunds will not be issued. In case of shortage of tiles, we CAN NOT order additional stocks as the products are end of line.

Discount Tile Store ensure every effort is made to provide actual images of the items for sale. Should any stock images be used these are for illustration purposes only and items may differ from the image used.

Due to the manufacturing process products may vary in shade, tolerance and calibration this is especially prevalent in natural products. The variance in colours and textures is not a defect, but merely a characteristic and most natural products will require sealing prior to grouting and may require ongoing maintenance.

Tiles will be shrink wrapped on a pallet and delivered to the ground level edge of your property (curb side). The driver will NOT be able to assist getting the tiles into your property due to insurance purposes.

Any damages must be reported within 24 hours. Photo evidence will be taken before the product leaves the warehouse and upon delivery being made.